Privacy Policy
Your Privacy
At Geltier HB, we respect your privacy and handle your personal information with care.
We only collect the information needed to provide our services, process orders, deliver products, offer customer support and improve your experience on our website.
Information We Collect
When you place an order or interact with our website, we may collect information such as:
- Name
- Shipping and billing address
- Email address
- Phone number
- Order information
- Delivery and tracking details
- IP address and basic website usage information
Payment information is handled securely through our payment providers.
How We Use Your Information
Your information may be used to:
- Process and deliver your order
- Provide tracking information
- Handle returns, refunds and warranty requests
- Respond to customer enquiries
- Maintain and improve our website and services
- Send marketing communications where you have chosen to receive them
We do not sell your personal information.
Trusted Service Partners
To provide our services, we work with trusted partners such as payment providers, delivery companies and technical service providers.
Only the information necessary to complete these services is shared with them.
Cookies
Our website uses cookies to provide essential website functions, remember preferences and help us understand how visitors use the site.
Some cookies may also be used for analytics and marketing purposes.
Where required, you can manage your cookie preferences through the cookie settings available on our website.
Keeping Your Information Safe
We take reasonable measures to protect your personal information and limit access to those who need it to provide our services.
Personal information is kept only for as long as necessary for the purposes for which it was collected or where required by applicable law.
Your Choices
You may contact us if you would like to access, update or request the deletion of your personal information, where applicable.
You can also unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.
Contact Us
If you have any questions about your privacy or how your information is handled, please contact us at:
(+46) 73 413 40 20
We will be happy to assist you.
Last updated: September 2026