Introduction

Please read our terms and conditions, privacy policy and warranty pages before placing an order with us. If there is any term unclear to you, please contact our support at support@geltier.com or by phone (+46) 73 413 40 20. It is important that the conditions are clear to you before placing an order. By placing an order and submitting personal information at any of our products, you agree to be bound by these terms and conditions, and our return policy if this applies.

Common contract

Our products are age restricted. Uton placing an order from Geltier Watch Company, you are declaring that you are 18 years of age or over. You can check and correct any errors before submitting your order. Please take the time to read and check your order carefully at each page of the purchase process. When you submit an order, your order represents an offer to us to purchase the chosen product/products. This does not equalize that your order has been accepted. If we accept your order, we will confirm by sending you an e-mail (Order Confirmation). The contract between us will be formed when we send you the order confirmation. Any product forming part of the same order which we have not confirmed in the order confirmation do not form part of that contract. All products on our website described as in stock are available to purchase, as we are using a digital system to calculate and track of availability in real time. All products shown and sold in our brand new shop are new. If a product it marked as "Out of Stock" / or "Sold Out", it is not available for purchase, however we are striving for continuous availability and a product which has been sold our will likely soon be coming again into stock. Please note that if we cannot determine the availability of products due to events out of our control within the specified delivery time, we will contact you with an updated delivery date or a full refund will be issued. All products will remain available for sale on our website until you have paid the balance in full, irrespective of any third party finance application made by you.The images of the products on our website are made using a high resolution systemiv digital camera and high quality 3D-modeling for product photos. We make every effort to provide you with as detailed as possible images, beyond the assessment of the naked eye. Although we have made every effort to display the colours accurately, we cannot guarantee that your device´s display of the colours accurately reflect the colours of the products. The product that you receive may have slight variation compared to the images as some of our product images are made using 3D-modeling and rendering. Although all the images in exception of the pure product images, are acheived using camera, thereby displaying pur watches credibly. You can compare our product images to our camerataken images before placing an order. Once Geltier Watch Company has received your payment, our contrac as of between Geltier watch company and customer, has been valitated and the process exceeds to the phase of Shipping & Handling. We ship using airmail. Normal delivery time is 7-10 days, we use express shipping which is set to primarly 5-7 days worldwide by airmail, though by expecirnce we know that postal services often struggle to keep their prognosis for distribtution, it ite more likely to arrive in 7-10 days. Note that there may be local and national circumstances out of our control which may cause delayed shipping such as receiving countrys custom told / border agency which may hold of local postal point along the itinerary of the packge that keeps package longer than expected and that may inflict delay on the delivery. Geltier cannot take responsibility for locally caused delays along the itinerary of the distribution caused by third party, postal service point or agency retaining a package longer than expected. In case a package is delayed 30 days or more, the customer has the right to cancel the order. Please go to Shipping & Handling for more information.Geltier watch comany does not add any additional fees to your order. Shipping and handling is free of charge from Sweden to destined country and included in the price. However, some countries may charge import tax/fee and/or administrational fees on incoming products. Those fees are out of our control and we do not cover national added fees or taxes added by a countries custom told, tax-agency, local postal offices or likewise authorities.

Manufacurer contract

Some of the 
products and parts of our products we sell come with a manufacturer's 
warranty. The implications of this in the situation of a warrant claim, 
may result in factrorial required repair. Geltier Watch Company receive 
all products upon warranty claim. If our technician estimates that the 
product require factory-mesurements for further assessment, we may need 
to send the part to a specific subdivision. Such occurance will not 
apply any further costs to the customer. Althoug it may result in a 
delay of final assessment of the product or part of product.

Warranty

We
provide warranty for all our watches in accordance with our warranty 
terms and conditions. Warranty period begins at the day of purchase. We 
offer 2 years of warranty on errors of manufacturing, materials and 
design. Please take the time to read and understand at our Warranty 
page, before placing a purchase order. There you will find all 
prerequisite information about warranty coverage. Your warranty is 
personal and thereby will be registered to your current postal address. 
To ensure your warranty remains valid, please make sure that you inform 
us of any changes to your contact details without delay, including your 
full name, postal address, email address and telephone number in a 
circumstance of resitential change. If the product being purchased with 
the intention of being a gift, we require the contact details of the 
intended recipient within 30 days of purchase. Transfer of warranty can 
only be performed once per watch. Any information submitted after that 
will invalidate transfer of warranty. Note, that warranty can only be 
held by one person. Any product that has been gifted and warranty 
successfully transfered to recipient does not longer apply to the 
original customer. Warranty period starts on the day of purchase.
The
warranty does not cover theft or loss of your watch, normal 
wear-and-tear, water damage caused to your watch by accidents, 
mishandling, mistreatment, negligence, (including, without limitation, 
damage caused by failure to follow manufacturer and/or our 
instructions). In particular, wear of the watch strap, glass, clasp and 
cosmetic damage are not covered by our warranty. If your watch is 
returned to us due to a valid claim against our warranty whilst it is 
still protected by the manufacturer warranty, we reserve the right to 
proceed with the works through the manufacturer warranty in the first 
instance. Your warranty will be invalidated in the event that a third 
party carries out any tests or work on your watch (including, without 
limitation, dismantling your watch to carry out an inspection) without 
our prior knowledge and consent. No warranty is provided for failures 
resulting from misusage by the wearer such as unauthorized disassembly 
or modification of the watch. Damage to the watch caused by accidental 
falls, physical and natrural forces, chemicals och other types of wear 
not associated with responsible usage of the watch. Personal faults or 
third party misusage inducing damage such as cracks, scratches or damage
to peripheral components are not covered by warranty.
We have the
final decision on all claims against our warranty. If any dispute 
arises in connection with the warranty, we reserve the right to instruct
an independent third party watchmaker nominated by us to determine the 
issues in dispute, though are under no obligation to do so. The 
conclusion in the report to be provided by the third party will be 
binding as between the parties. Please note that the recommendations of 
the manufacturer are expressly excluded for the purposes of our 
warranty, where such recommendations conflict with our advice. If you 
are based outside of the European Union, you may have to pay import duty
or other taxes, fees and charges applied by customs or other 
authorities of your country for work done under warranty, particularly 
if you do not correctly complete the relevant declarations. Please note 
that you must securely deliver the watch to us as advised after 
receiving instructions from support during warranty claim. You are 
responsible for adequate insurance, whether for the health check or to 
claim against your warranty or for any other reason, which shall be your
responsibility and at your cost unless stated otherwise. We will charge
for postage and packaging and all other taxes, fees and charges applied
by customs incurred for work carried out under warranty. If you want to
make a warranty claim on one or more of products, make sure you have 
read all information required before contacting us.

Process of delivery

Delivery
of the watch will be completed when we deliver the watch to the address
given in your order or when the watch is collected from us. If you 
arrange for another courier to collect the watch, delivery will be 
completed when the watch is collected from us. This means that we will 
not be responsible if the watch is lost or damaged in the course of 
transit. The watch will be your responsibility from the completion of 
delivery. When you enter into a finance agreement, the date of purchase 
means the date we receive the final balance payment in full and cleared 
funds from the finance company.

Water resistance and behaviour

All 
our watches are tested prior to sale to ensure that the advertised 
water resistance is accurate. You acknowledge and accept that we will 
not replace seals and/or gaskets or other parts if the Watch passes our 
tests before dispatch. Where your watch is certified as water resistant 
its water-resistance is ensured by a series of seals. Before any contact
with water, it is essential to ensure that the crown and pushers of 
your watch are pushed in or screwed down, depending on model. When your 
watch is under water, do not activate any possible push-pieces for 
chronograph functions, the minute-repeater or the second time zone. 
After swimming, make sure to rinse your water-resistant watch in fresh 
water so as to neutralise the potentially corrosive effects of sea-water
or chlorine. The water-resistance seals of your certified water 
resistant watch undergo natural deterioration due to ageing. It is 
therefore recommended that you have a regular water-resistance check 
performed once every year if your watch is worn during sporting 
activities or frequently comes into contact with water, or once every 
two years when worn in normal conditions. Never try and open the case 
yourself. In the event of water or condensation appearing under the 
glass, take the watch as quickly as possible to an authorized 
maintenance centre to prevent further damage. Failure to succeed those 
instructions will void warranty in case of water damge to your timepiece
in accordance with negligence of proper usage.

Bracelets

Our
watch bracelets will be deliverd in original factory settings. Where a 
watch is advertised as having intact seals, the bracelet will not be 
adjusted. If your size exceeds our standard size, extra links may be 
supplied at your cost or at our discretion. If no bracelet size is 
given, additional parts os customization of bracelet or parts of 
bracelet will be chargable.

Faulty products

We
are under a legal duty to supply you with products that are in 
conformity with the contract. As a customer you are responsible for 
inspecting the product as soon as practicable after delivery and you 
must inform us immediately if the products are faulty or not as 
described upon delivery. You must take responsibly care of the product 
and you must return any products that are Faulty (including paperwork, 
links, user manual, service papers and box as applicable) promptly and 
within 14 days of advising us of the relevant faulty product. On 
confirmation by us following inspection and/or testing that the product 
was faulty on delivery and provided you were not made aware of the 
relevant fault at the time of purchase, you will be entitled to the 
following solutions:

-You may ask us to refund your payment less 
any reasonable deduction, for loss of or damage to paperwork if the 
relevant product (including paperwork, links user manual service papers 
and box as applicable) are returned within 14 days of delivery.

-You
may ask us to replace the Goods, though you acknowledge that given the 
nature of the Goods that we sell, we may not be able to source a 
suitable replacement, and we are under no obligation to replace the 
Goods where this is impossible or imposes costs on us that are 
unreasonable, taking into account, amongst other things, the value which
the Goods would have if they conformed to the contract of sale and the 
significance of the lack of conformity, in which case your remedy will 
be limited to either a refund or repair subject to the terms set out in 
our returns policy.

-You may ask us to repair the product, though 
we are under no obligation to repair the product where this is 
impossible or imposes costs on us that are unreasonable, taking into 
account, amongst other things, the value which the product would have if
they conformed to the contract of sale and the significance of the lack
of conformity, in which case your solution will be limited to either 
refund or replacement subject to the terms set out in this returns 
policy; or if we are unable to repair or replace the products after one 
or more attempts, you may ask us to refund your payment less: a) any 
reasonable deduction for loss of or damage to paperwork; and b) any 
reasonable deduction for wear and tear through use which will not exceed
US$75 (which equates to the cost of a refurbishment) if the relevant 
poods (including aperwork, links, services papers and box as applicable)
are returned.
All refunds payable under this clause shall be paid
14 days of the product (including paperwork, links user manual service 
papers and box as applicable) being returned to us following your 
election to receive a refund. You acknowledge that the paperwork 
substantially increases the value of the product and that its absence or
damage will affect the value in total. If you return the product with 
missing or damaged paperwork, we will make a reasonable deduction to the
sum refunded to you not exceeding 25% of the purchase price. We reserve
our rights to reduce any solving refund under this clause if paperwork 
is missing or damaged. Return postage, packaging and insurance will be 
your responsibility and you must follow our reasonable instructions. We 
recommend you use a tracked mail system and retain proof of postage. You
must insure the package including all parts to its full value. You must
ensure that you pack the products appropriately to prevent damage 
during transit. Any damage caused by inproper packaging on returning an 
item, will result in deduced refund up to a full extent. If a returning 
product is violated by the postal services, you are responsible for 
report to logistic insurance. Any sum which is not covered by the postal
insurance in a stance of damage to product during transport, will not 
be replaced. If insurance of transport would cover partial costs of 
damage, the remaining sum will be attributed for deduction from refund.

If
your products are faulty on delivery and you are based within Sweden, 
we will refund your reasonably incurred return postage costs provided 
you comply with our reasonable return instructions and you provide us 
with a copy receipt. If your products are faulty on delivery and you are
based outside the Sweden, we will refund your reasonably incurred 
return postage costs to a maximum of US$15 (although this may be 
reviewed on a case by case basis) provided you comply with our 
reasonable return instructions and you provide us with a copy receipt. 
Given our reliance at times on third parties and a world-wide shortage 
of watchmakers, you acknowledge that a reasonable time for completion of
a repair may extend to several months for events outside our control, 
for example where manufacturer involvement is necessary to carry out the
repair including sourcing of parts. If you buy several products from us
as part of the same order, and only some of these products are faulty, 
you may return the faulty product in accordance with this, but this does
not entitle you to return other parts which are not faulty. To discuss a
problem with your order, please contact us by phone (+46) 73 413 40 20 
or email support@geltier.com.

Cancellation of placed order

If 
we have to cancel an order and you have made any payment in advance for
products that have not been delivered to you, we will refund these 
amounts to you within 10 working days (unless we reasonably suspect a 
fraudulent card payment), or in case of circumstances in which we are 
out of control, impedes. If there is a delay on a refund of cancelation,
we will perform the transaction as soon as pratically possible. If we 
reasonably suspect a fraudulent payment by debit or credit card, then we
will not dispatch any product and we will not carry out any refunds 
until authorised by our bank.

Liability and limitations

The
material displayed on this website is provided without any guarantees, 
conditions or warranties as to its accuracy. Unless expressly stated to 
the contrary to the fullest extent permitted by law the Geltier Watch 
company and its suppliers, content providers and advertisers hereby 
expressly exclude all conditions, warranties and other terms which might
otherwise be implied by statute, common law or the law of equity and 
shall not be liable for any damages whatsoever, including but without 
limitation to any direct, indirect, special, consequential, punitive or 
incidental damages, or damages for loss of use, profits, data or other 
intangibles, damage to goodwill or reputation, or the cost of 
procurement of substitute goods and services, arising out of or related 
to the use, inability to use, performance or failures of this Website or
linked sites and any materials posted thereon, irrespective of whether 
such damages were foreseeable or arise in contract, tort, equity, 
restitution, by statute, at common law or otherwise. This does not 
affect The Geltier Watch Company's liability for death or personal 
injury arising from its negligence, nor for fraudulent 
misrepresentation, misrepresentation as to a fundamental matter or any 
other liability which cannot be excluded or limited under applicable 
law.

Definition and clarifications of terms

When
the following words are used anywhere in these terms, they will have 
the meanings set out below: Event outside our control: We will not be 
responsible for any failure to perform, or delay in performance of, any 
of our obligations under these terms that is caused by events outside 
our control. Products: watches, bracelets, straps or other products that
we are selling to you as set out in the order. Order: your order for 
the product. Paperwork: any/all original certificates of the product 
including user manual, brochure, warranty cards, other cards, tags, 
physical receipts and guarantees which may include: (1) the name of the 
authorised dealer that originally sold the product; (2) the serial 
number of the product; and (3) the date of original sale of the product.
Terms: the terms and conditions set out in this document. Geltier watch
company, we, us, our, Geltier Watch Company, registred in Sweden, 
Company ID 169697975101, website: www.geltier.com. The website at the 
domain www.geltier.com Work: servicing, refurbishment, battery 
replacements, testing, links (addition or removal) and/or other work as 
applicable. Working Days: a day other than a Saturday, Sunday or 
public/bank holiday in Sweden.

Clause headings shall not affect 
the interpretation of these Terms. A reference to writing or written 
includes e-mail. Unless the context otherwise requires, words in the 
singular shall include the plural and in the plural shall include the 
singular. Any words following the terms including, include, in 
particular, for example or any similar expression shall be construed as 
illustrative and shall not limit the sense of the words, description, 
definition, phrase or term preceding those terms.

Reimbursement

You
agree to defend, compensate and hold harmless Geltier Watch Company, 
officers, directors, employees and agents, from and against any and all 
claims, damages, obligations, losses, liabilities, costs or debt, and 
expenses (including but not limited to legal fees) arising from: (i) 
your use of and access to the website; (ii) your violation of any term 
of these terms of service; (iii) your violation of any third party 
right, including without limitation any copyright, property, or privacy 
right; or (iv) any claim that one of your user submissions caused damage
to a third party. This defence and indemnification obligation will 
survive these terms and conditions and your use of the website.

Governing law & Juridiction

These terms and conditions are to be interpreted in accordance with the laws 
of Sweden and in the event of any dispute or claim associated with these
terms and conditions, that dispute or claim shall be subject to the 
exclusive jurisdiction of the Swedish courts.

Compliance

You agree to comply with the above stated terms and conditions on placing a
purchase order. Should you break these terms, or incur liabilities as a
consequence of using this website, you will be responsible for the 
costs and expenses that we incur as a result of such breach including 
reasonable legal fees (if applicable). You will remain liable if someone
else uses your account or personal information unless you can prove 
such use was fraudulent.

Returns
Geltier Watch Company offers and guarantees open purchase to our customers within 30 days from delivery. We want our customers to be able to try the product and give the possibility of return or change. Return of watch demands that the watch is unused, in prestine new condition and with all tags and and patches in place, no scratches or wear-marks on any parts of the product will acceted. in case we receive a product which has obviously been used, we have the right to deny refund. Depending on which parts of the product that may be involved, we might come to a solution offering a partial refund after assessing and determining the extent of impact. In the case that the product returned to us on open purchase showing any sign of wear, we reserve the right to fully determine possible refund amount(which if determined will be partial of full refund if any sign of wear on any parts of the product), and we reserve the right to decline refund if we determine that no refund is eligable. Such assessments repose on our terms and conditions. It is your responsibility that the returned produc on open purchase, is returned in the exactly same condition as when it was delivered to you including insurance responsible packaging, insurance of the package and in the end the final condition of the product when it is delivered to us. You may cancel your order for the product without giving any reason. The cancellation period will expire after 30 days from the day after the product s delivered to you. If your order consists of multiple products this period will end the day after the last of the products are delivered, provided those producs are tied and thus parts are required to be received for producs to be complete, it does not account for orders involving complete products, in case one of these are delayed and arriving separate. We reserve the right for interpretation of resulting cancellation period in case of multiple packages are sent on the same order. However, as for watches, the cancellation period per watch is firmly 30 days after delivery of each watch. To exercise the right to return your product for a full refund less postal charges and other possible expenses written in our terms and conditions, you must inform us, either e-mail support@geltier.com or phone (+46) 73 413 40 20.