Worldwide 2 years warranty on all watches

Primarily we repair the error and send the it back to you. If the watch cannot be repaired, it will be replaced.
 

Coverage

Warranty period begins at the day of purchase. We offer 2 years of warrany on errors of manufacturing, materials and design. For details please read Terms & conditions. 
If the watch being purchased with the intention of being a gift, we require the contact details of the intended recipient within 30 days of purchase to enable transfer of warranty.

 

 

Exclusions

  • Warranty does not cover the watch bracelet, watch case, straps, glass or normal wear. The warranty will not be valid if watch has been mishandled or used under remarkable conditions.¬†
  • Exposing your watch to water¬† deeper than tolerance level of specifications of the watch, or taking it into a shower or sauna will invalidate the warranty.
  • Any work performed by an unauthorized person or entity, shall automatically render this warranty as consumed. The terms of this warranty does not in any way restrict or otherwise affect any possible statutory rights to which the consumer may be entitled by law in the country of purchase.
  • Exposing your watch to deeper water more than the tolerance levels shown on the watch dial, or taking it into a shower or sauna will void the Stuhrling Original warranty.
  • Any work performed by an unauthorized person or entity, shall automatically render this warranty null and void. The terms of this warranty does not in any way restrict or otherwise affect any possible statutory rights to which the consumer may be entitled by law in the country of purchase.
  • Warranty does not transfer to a new owner is case original customer sells the watch. If inteded as a gift on purchse, please read above corverage on how to transfer warranty to recipient of watch.¬†

Warranty Claim
Every watch is inspected before shipping to make sure there are now obvious faults and that is it functioning properly. Also for detailed information please make sure to read our Terms & Conditions before warranty claim. If you believe that you have received a faulty watch, do not hesitate to contact us using the formular in contact page. Please describe the issue as detailed as possible, also be prepared to complete with pictures as we get back you regarding your warranty claim. We will send an adress to you where to send the watch for further inspection. If ascertrained manufactoring error after evaluation, we will try to repair your watch and send it back to you. If the error covered by warranty cannot be repaired you will receive a new product. When requesting a warranty, you also need to a receipt.